Alicia Booker, Ph.D, M.A., CO-OP, Ph.D, M.A, CO-OP
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Positions
- Principal, Ombuds
-
Office of the President
Baylor College of Medicine
Education
- MA from Southern Methodist University
- Dallas, United States
- Dispute Resolution and Conflict Management
- Graduate Certificate at Southern Methodist University
- Dallas, Texas United States
- Executive Coaching
- Graduate Certificate at Nova Southeastern University
- Davie, Florida United States
- Qualitative Research
- BA from Southern Methodist University
- Dallas, Texas United States
- Broadcast & Print Journalism
- PhD from Nova Southeastern University
- 03/2023 - davie, Florida United States
- Conflict Analysis in Corporate and Academic Settings
Certifications
- 3 Practices for Crossing Difference Divide
- 3 Practices
- Human Research: Social Behavioral Educational Researchers
- #34511127 (12/20/2019 - 12/29/2022)
- CITI Program
Videos
On Tuesday, April 18th at 5:30 PM, Alumna from NSU's Halmos College of Arts & Sciences, Alicia Booker, presented a lecture on:
"Competencies for Ombuds practicing in Higher Education"
Alicia Booker Ph. D. is the Principal Ombuds for Baylor College of Medicine and former University Ombudsperson for University of Alabama at Birmingham.
Alicia received her Ph.D. from Nova Southeastern University’s Conflict Analysis and Resolution program. Her dissertation project focused on Competencies for Ombuds practicing in Higher Education. She has a passion helping people explore their options when faced with conflict and they feel stuck.
Booker serves as the President of the International Ombuds Association and is a member of Southern Methodist University Alumni Board.
She has more than 15 years of experience in public speaking, executive coaching, conflict management, conflict resolution, and conflict reduction techniques training.
Booker earned a Bachelor of Arts in Journalism, and a Master of Arts in Dispute Resolution from Southern Methodist University (SMU). She is an Adjunct Faculty at SMU and has served as guest lecturer at Lipscomb University, Nova Southeastern University, and University of Texas.
Booker has received graduate certificates in executive coaching, conflict coaching, mediation, and advanced training on workplace collaboration from SMU and a qualitative research graduate certificate from NSU. In addition to dispute resolution, Booker’s roots in investigative journalism and private investigation have equipped her with a critical interview and question-asking skills that are key to her role as an ombuds.
Selected Publications
- Alicia Booker, Ph.D. "Competencies of Ombuds in Higher Education." ;
Memberships
- International Ombuds Association
- President (04/2023)
- Southern Methodist University
- Alumni Board Member (06/2022)
Skills
- Conflict Coaching
- Completed 42 Hours in Cincergy Conflict Management Coaching Workshop at Southern Methodist University with Faculty Instructor - Patricia Porter
- Workplace Collaboration & Conflict Management
- Completed 36 hours of training at Southern Methodist University Center for Dispute Resolution & Conflict Management - Executive Education Series Instructor - Lee Jay Berman March -2021
- Certified Organizational Ombuds Practitioner
- The Board of Certification for Certified Organizational Ombuds Practitioners recognition of demonstrating the required knowledge and experience as an organizational ombuds.
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