If you have questions about your bill, please contact Customer Service at (713) 798-1900 Monday through Friday 8 a.m. to 5 p.m, or email pbscustomerservice@bcm.edu. Bills can also be viewed and paid online through MyChart.
Legal/Billing Records: To obtain billing records for all legal matters please contact (713) 798-1797.
Insurance Verification: If you have questions regarding your estimated responsibility for your scheduled visit, please contact us at (713) 798-9001.
Insurance Benefits: For general insurance benefits, please contact your insurance carrier.
Telehealth Visits: If payment is not made in advance, you will be unable to proceed with your visit.