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Weather Update

Baylor College of Medicine and its clinics will be closed Tuesday, Jan. 21, due to expected hazardous weather conditions. Patients will be contacted for rescheduling.

Healthcare

Billing Office

Master
Content

If you have questions about your bill, please contact Customer Service at (713) 798-1900 Monday through Friday 8 a.m. to 5 p.m, or email pbscustomerservice@bcm.edu. Bills can also be viewed and paid online through MyChart.

Legal/Billing Records: To obtain billing records for all legal matters please contact (713) 798-1797.

Insurance Verification: If you have questions regarding your estimated responsibility for your scheduled visit, please contact us at (713) 798-9001.

Insurance Benefits: For general insurance benefits, please contact your insurance carrier.

Telehealth Visits: If payment is not made in advance, you will be unable to proceed with your visit.