All Care is Confidential
Students may seek therapy for a wide array of concerns. In addition to services offered through your insurance provider, Baylor provides three options through which you can seek assistance:
- Student and House Staff Mental Health Service provides in-person care (with telehealth option) by BCM clinicians.
- BCM Telehealth Resources by AcademicLiveCare is a new benefit that provides unlimited telehealth services including therapy, medication management, and In the Moment Counseling through Academic HealthPlans Student Assistance Program (ASAP).
Student and House Staff Mental Health Service
All students and trainees are eligible for a free intake appointment at Student and House Staff Mental Health Services (SHSMHS). Based on the intake, you may be further eligible for 11 free sessions a year. If it is determined SHSMHS is unable to meet your needs we will work to provide appropriate referrals outside our service. If you have already been evaluated for services and referred out, SHSMHS is unable to provide you with the type of mental health services that are recommended to meet your needs.
Psychotherapy and/or psychopharmacology sessions are provided by BCM clinicians. These services, which include individual psychotherapy, relationship/couple’s therapy, and medication management are only available to BCM students, residents and fellows, are confidential and are not reported to administrative personnel or anyone else at Baylor.
To schedule an intake call (713) 798-4881 or email student-help@bcm.edu.
BCM Telehealth Resources via Academic Live Care (ALC)
Students have access to BCM Telehealth Resources by Academic Live Care (ALC). ALC provides 24/7 access to telehealth services to include: In the Moment Counseling through Academic HealthPlans Student Assistance Program (ASAP), medication management, and virtual psychotherapy. Services are unlimited and are provided at no out of pocket cost for BCM students.
To access the service, visit bcm.myahpcare.com/telehealth . Use ALC as the Service Key when signing up for an account. Before your visit, you will be prompted for payment, at that time please use Coupon Code ALCBCM to waive payment.
| Current Need | Resource | Additional Information |
|---|---|---|
| Emergency requiring immediate care | 911 | |
| Crisis, but unsure if need 911 | BCM Telehealth Resources by ALC | Call 1-866-349-5575 |
| You want to be seen by BCM clinicians | Student and House Staff Mental Health Service | Call (713) 798-4881
|
| You want to be seen on-site | Student and House Staff mental Health Service | Call (713) 798-4881 |
| You would like to be seen by a doctoral-level provider | Student and House Staff Mental Health Service OR BCM Telehealth | Call (713) 798-4881
|
| You would like to see a psychiatrist for psychopharmacology | Student and House Staff mental Health Service OR BCM Telehealth | Call (713) 798-4881
|
| Your primary concern is related to alcohol and/or drug abuse | BCM Telehealth Resources by ALC | BCM Telehealth Resources by ALC |
| Your primary concern is related to an eating disorder | BCM Telehealth Resources by ALC | BCM Telehealth Resources by ALC |
| You have used up your 12 free sessions at the Student and House Staff Mental Health Service | BCM Telehealth Resources by ALC | BCM Telehealth Resources by ALC |
| You are on the waitlist to receive psychotherapy at the Student and House Staff Mental Health Service | BCM Telehealth Resources by ALC | BCM Telehealth Resources by ALC |
Frequently Asked Questions
What are the hesitations for seeking care?
